Positive Feedback from Our Satisfied Clients
They fixed my dryer, 10 min after they left same problem, he will not answer my calls, I paid him 120.00 you owe me 120.00
B. Tusks and helper was at my house to fix a gas dryer, was in a big hurry, 15 min. After they left same problem, I called bob, he couldn’t come back that day, he said how about tomorrow at noon. I said fine, tomorrow came, no show or no call. Called bob at 2.30 he said he forgot, he said what about tomorrow around 4 pm which was Friday, or Monday, buy this time I was angry, and I let him know, he hung up on me and that’s where at now. I paid him 120.00 cash. I’m retired iron worker, 120.00 means a lot to me.
I live alone in a apt ..my fridge went down and compressor needed replaced ! I waited 2 weeks for him to come and check my fridge ..he charged me $89.95 to estimate and $700. For the part witch took another 2 wks to come and get it put in ..when he came he told me he could no longer get the original part to my fridge and got a different comparable part instead..I asked him if this part goes since he couldn’t get the original part will I be reimbursed ..he stated yes .!! 4 months later my fridge went down again ..I called him again and he stated that compressor warranty was only good for 30 days !!! Then he was going to charge me again to come out and for a new compressor !! Needless to say I was LIVID …I had now been living out of a cooler for a little over a month..on top of loosing all my food ..then had to spend my time and more money to go buy a new fridge !! I also had to hound him to cash my 2 checks which he held onto for 4 months and constantly had to figure out my checking acct. To make Sure I didnt bounce my acct .due to him and lack of concern !!! I will never send business his way ever ! think twice before you use him ..he works alone ! And doesnt standby his work !!!
Bob answered my call this morning and came out within and hour and charged my A/C unit. He was very professional and knowledgeable. I was very happy with his service and will call him with any future heating or cooling needs!
Bob knows what he’s talking about and was able to quickly diagnose the problem with my wine fridge for a reasonable price.
Great service,only drawback we were never told they don’t accept any cards.We should have been told that upon making the appointment.
Bob came out same day and got my freezer/refrigerator up and running in no time, for way less than I thought I was going to pay.
Got our 20 year old refrigerator up and running, which we thought we had the replace, but we don’t have to now. Thanks to Bob!
While I was deployed, my wife made the mistake of paying him outright instead of using the home warranty service we have on the house. It has been 5 months now and he still hasn’t talked to the warranty company. They stated all he has to do is call and give them the information about the repair and we would be reimbursed the $800 we are out. He has already been paid and we have talked through phone and text on over 7 different occasions. The guy doesn’t care and seems flaky. There are a lot better people around Pittsburgh to fix stuff around your house. His overall Google rating shows how bad he is. ADDITIONAL RESPONSE – The home warranty stated that all Bob Trusky Appliance’s had to do was call them and they would have reimbursed us the $800 we had paid him when he completed the service. This was too big of a task for him after numerous calls, texts and emails asking him to do so. The Home warranty would not just use the receipt he gave us but also needed him to call them to explain. He never did and this is why we were never paid from the home warranty. His response doesn’t surprise me as he doesn’t have a clue even though I thought it was explained well enough in the first comment